Founded in 2003, PalCare is dedicated to improving the quality of life for residents of independent living, assisted living and memory care environments. Our resident-centric approach is grounded in our personal experiences with aging family members and our personal interactions with residents in the many communities we’ve served.
Listening intently to senior-living residents and our own parents and grandparents has driven us to develop products that promote the safety, security, comfort and dignity of older adults. Our approach has earned us a proven record of success in over 1,000 senior care communities.
It’s not just a job for us. It’s a passion.
We strive to consistently provide our customers with the highest standard of quality products and services at competitive prices, maximize turnaround time, and ensure on-time deliveries, while improving the work environment for all of our employees. We can achieve high-end customer service by daily performing in the following ways.
- Passion for excellence
- Promise to keep our customers’ trust
- Anticipate and respond promptly
- Take ownership of issues
- Open, honest, warm and sincere
- Full of energy and motivate others
- Creative and open to ideas
- Pay attention to detail
- Act quickly and decisively; learn from our mistakes
- Have fun and celebrate our successes