Emergency Alert Management

For Healthcare & Senior Living

The growing number of emergency calls from residents have created new efficiency and workflow challenges for caregivers and nursing staff. How you manage and respond to emergency alerts will define and shape your operational performance in the coming years.

PalCare’s Emergency Alert Management platform enables your staff and caregivers to provide comprehensive responses and resolutions to emergency alerts on the same platform across a variety of mobile devices, tablets, desktops and laptops. When residents use an emergency alert for a non-emergency issue, your caregivers can resolve the emergency without having to enter the room, at the same time, requests can easily be rerouted to the appropriate staff to resolve.

Historical requests and resolutions stay with the resident health data and allows for easy viewing of during family care sessions. It becomes easier to navigate difficult conversations with family members, and your staff is armed with real data that highlights both their responsiveness and the occasional overuse that may come from the resident.

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PalCare is easy to use, easy to install, and easy to maintain. Now it’s also easier than ever to learn about PalCare, what makes it unique, and how our innovative and proactive wireless nurse call system can serve your community.

If you’re learning about PalCare for the first time, start by viewing our online demo. Then you can explore all the components of PalCare by following the map on the left. The system map lays out a wireless nurse call system so you can visualize how each component functions in the system. Then you can view in more detail the infrastructure and devices available for PalCare customers.

Additional services provided by PalCare include off-site monitoring, fire panel interface and the use of radios or Spectralink phones. Continue to explore all the ways PalCare can be customized to fit your needs. If you have questions or would like to schedule a live demonstration, don’t hesitate to contact a sales representative.

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PalCare uses proven and tested Inovonics® technology. Battery backup ensures that your PalCare system keeps working even in an emergency. Dependable 24/7 monitoring will let you know right away if your system needs attention.

PalCare’s leadership in senior living call systems just got stronger with our certification to UL-2560 standards.  We are dedicated to providing safer and more secure environments for senior residents.  Highlights of UL-2560 include:

  • Rigorous testing to ensure strong two-way communication between stations and ensures alarms get through every time.
  • Extensive endurance and stress testing, from drop tests to continuous-usage tests, ensures we meet the standards for quality and reliability.
  • Circuit board level electronics testing, combined with industry-recognized fire-rating requirements, keeps our product safe to use time and time again.
  • Strict adherence to requirements, including system power backup, audibility, device supervision and more.
Learn More about UL-2560