The growing number of emergency calls from residents have created new efficiency and workflow challenges for caregivers and nursing staff. How you manage and respond to emergency alerts will define and shape your operational performance in the coming years.
PalCare’s Emergency Alert Management platform enables your staff and caregivers to provide comprehensive responses and resolutions to emergency alerts on the same platform across a variety of mobile devices, tablets, desktops and laptops. When residents use an emergency alert for a non-emergency issue, your caregivers can resolve the emergency without having to enter the room, at the same time, requests can easily be rerouted to the appropriate staff to resolve.
Historical requests and resolutions stay with the resident health data and allows for easy viewing of during family care sessions. It becomes easier to navigate difficult conversations with family members, and your staff is armed with real data that highlights both their responsiveness and the occasional overuse that may come from the resident.